About Gap Inc.’s Global Supply Chain & Product Operations

From cotton to customer, our Global Supply Chain and Product Operations organization is comprised of over 7,000 employees who source, make, and deliver Gap Inc.’s iconic American style. Our five brands – Gap, Old Navy, Banana Republic, Athleta and Intermix – retail in more than 90 countries across multiple channels including online, stores, outlet and franchise. Fiscal year 2016 net sales were 15.5 billion. As consumers continue to reinvent the interaction between customer and brand, Gap Inc. is transforming the way we bring product to market to better serve our technology-savvy, product obsessed, value conscious global customer base. From innovating at the component level with our factory and mill partners to driving new technological capabilities in merchandise and inventory planning, and developing a fast, flexible logistics and fulfillment network, Global Supply Chain and Product Operations is the heartbeat of Gap Inc.’s enterprise-wide evolution.

Division Merchandise Manager, Footwear 

Location: Hong Kong, Hong Kong
Date Posted: 09-06-2017
Division Merchandise Manager, Footwear 
The Divisional Merchandise Manager of Product Development will be responsible and accountable for monitoring the entire product development pipeline from development through to order placement by driving product excellence in the delivery, quality, cost and service level agreement required of external and internal customers.  S/he will also be responsible for product innovation and proposing cost saving opportunities that are aligned with sourcing and vendor strategies cascaded by Category Sourcing team.  S/he will also be responsible for bringing in new vendors to support the delivery of our business strategy and growth plan.

Job Responsibilities:
  • Builds effective strategic relationships with business partners and successfully leverages these relationships across varied functions with internal stakeholders, external suppliers, agencies and colleagues to drive the results for the assigned portfolio of the specific RDC.
  • Partners with design team on developing the assortment including inspiration shopping trips, vendor visits and sample approval
  • Holds vendors accountable to performance agreements and determines when course corrections are necessary and aligns with Director and Category Lead on final decision.
  • Mediates between key vendors and Global Compliance team to ensure vendor compliance at all times to Gap vendor code of conduct
  • Leverages analysis and experience to identify and prioritize new sourcing opportunities and creates resource plans to achieve goals and targets for department within global Category
  • Shares best in practices and key learning’s across functions, channels and geographies
  • Manages garment and product development processes in a timely manner
  • Manages development sampling and initial costs
  • Ensures product execution meets the design aesthetic as well as commercially acceptable quality standards
  • Escalates quality issues to the Category Sourcing team
  • Works with vendors/tech team to ensure VDA for lab dips and ensure VDA for fits/sampling changes
  • Manage vendor relationship and new vendor on-boarding training
  • Manages vendor loading in capacity process
  • Monitors vendor performance and cost negotiation with vendors
  • Manages and facilitates major claim settlement between customers and suppliers
  • Executes the continuous improvement process for programs identified within his/her purview.
  • Manages, trains and coaches the team to be customer-focused, innovative, fast and team-oriented in their work 
  • Bachelor's degree in textile, merchandising, business administration, supply chain management, or related discipline; MBA or advanced degree preferred
  • Minimum of 12 years work experience in merchandise sourcing, development and production with at least 2 years in leading a team
  • Merchandise Sourcing knowledge – Experience in sample development/production follow up and with direct factory production exposure; Good knowledge of construction and testing requirement
  • Customer Impact & Business Acumen – proven capability in understanding financial measurements and implications to product development. Ability to understand the target customer and knowledge of product trends
  • Planning & Execution – proven experience in plan, prioritize and adapt to change while achieving and maintaining results for multiple projects
  • Problem Solver & Drive Results - can see a problem from multiple angles and provide viable, innovative options for resolution; successfully lead complex negotiations
  • Talent Builder & Empowerment – experience in leading teams and developing talent
  • Excellent Communicator - proven capability to communicate and present effectively in adaption to the audience needs.
  • Excellent written and spoken English communication & presentation skills
Interested in this role or in joining another part of the Gap Inc. Global Supply Chain Team?  Please visit our careers website https://gapinternationalsourcing.catsone.com/careers
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