About Gap Inc.’s Global Supply Chain & Product Operations

From cotton to customer, our Global Supply Chain and Product Operations organization is comprised of over 7,000 employees who source, make, and deliver Gap Inc.’s iconic American style. Our five brands – Gap, Old Navy, Banana Republic, Athleta and Intermix – retail in more than 90 countries across multiple channels including online, stores, outlet and franchise. Fiscal year 2016 net sales were 15.5 billion. As consumers continue to reinvent the interaction between customer and brand, Gap Inc. is transforming the way we bring product to market to better serve our technology-savvy, product obsessed, value conscious global customer base. From innovating at the component level with our factory and mill partners to driving new technological capabilities in merchandise and inventory planning, and developing a fast, flexible logistics and fulfillment network, Global Supply Chain and Product Operations is the heartbeat of Gap Inc.’s enterprise-wide evolution.

Senior Director / Director, Merchandise Sourcing, Vendor Management

Location: Hong Kong, Hong Kong
Date Posted: 08-02-2017
Current Opportunity in Global Supply Chain
Why work anywhere else?
With more than 3,200 stores in North America, Europe and Asia, Gap Inc. operates some of the most recognized apparel brands in the world including Gap, Banana Republic and Old Navy. Our Global Supply Chain operations are critical because of the many touch points involved to successfully deliver our products from the visions of our designers and merchants to our customers. Our infrastructure enables the Sourcing and Logistics teams to more efficiently guide our products worldwide from “order to store” across our supply chain
We pride ourselves on working together, inspiring creativity and offering great fashion to our customers around the world.  Our dynamic, diverse culture celebrates our passion, commitment and integrity. We offer competitive benefits, global career opportunities and programs to help you grow with us. As we continue to grow in Asia, we have opportunities available to join our team.


Senior Director / Director, Merchandise Sourcing, Vendor Management 

About the Function: The Vendor Management (VM) team is accountable for global vendor/cross-functional/brand relationships, performance as per defined sourcing strategy, strategic capacity planning .The sub teams - Category Sourcing, Product Development and Vendor Development work in specialized operating model in order to facilitate more nimble sample development, drive value added activities & innovation and improve our responsive capability to service the business better.
About the Sub-Team: The primary responsibility for the Category Sourcing team will be to drive the overall country and vendor strategy for the department in partnership with the other category teams such as strategy, raw material and garment technical. The main purpose of the team is to implement the category strategy by leveraging the overall category volumes for product allocation. The team will be accountable for capacity planning and driving organizational goals of AUC/RSC and Innovation by integrating the Product development and Post PO Management teams within the Vendor Management function.
About the Role: As Sr. Director / Director, Vendor Management, you will be accountable for the strategy and planning for your department with in the global category and will be responsible for driving the strategic initiatives and processes such as RSC, Seasonal Plan, Fabric Development & Booking and Sample Garment Development processes.

  • Builds effective strategic relationships with senior leaders and successfully partners across varied functions with internal stakeholders, external suppliers, agencies and colleagues to drive the results for which this position is accountable
  • Oversees end-to-end supply chain pipeline for their area of responsibility
  • Builds and drives the vendor strategy for their area of business (approves new vendors, new facilities and subcontracted factories)
  • Accountable for country/vendor allocation and costing for their area of responsibility
  • Drives competitive advantage and cost savings by leveraging volume of a Category to increase negotiating and buying power
  • Ac countable for AUC targets, meeting development KPIs & capacity planning.
  • Sets goals and targets for the team and coaches team to achieve goals;
  • Responsible for capability development of the team- technical & leadership
  • Leverages analysis and experience to identify and prioritize new sourcing opportunities and creates resource plans to achieve goals and targets for department within global Category
  • Prioritizes and leads the continuous improvement process for programs within his/her purview
  • Manages RDC team
  • Accountable for category strategic initiatives under RSC.
  • Has strong sourcing knowledge and regularly leverages external experts, associations, industry peers to identify and benchmark best practices
  • Leverages strong influencing skills to define sourcing role and align objectives and targets with sourcing and brand business partners
  • Oversees high visibility and complex competitive negotiation processes
  • Partners with department leaders to identify needs and plan development and skill building for sourcing talent
Internal:  Global Production, Technical, Design, R&D, S&ER
External: Vendors, Mills

  1. Knowledge, skills & abilities:
  • Ability to build effective strategic relationships with across the organization and successfully partners across the category with internal and external stakeholders to drive results.
  • Ability to collaborate and work seamlessly with Category team.
  • Strong and effective written/oral/presentation skills in a global environment across different regions /countries.
  • Ability to assess talent and manage, motivate and develop international/regional direct reports, including leaders of others, to higher levels of performance
  • Demonstrate ability to deal head on with issues and challenging situations.
  • Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans and be objective in analysis.
  • Demonstrated political and organizational savvy; can effectively and directly manages conflicting view points and challenging situations with minimal negative impact
  • Advanced negotiation skills & the ability to influence peers and business partners to achieve business results
  • Strong analytical and problem solving capabilities; can see a problem from multiple angles and provide viable, innovative options for resolution
  • Ability to effectively manage and plan resources to achieve goals and support unplanned work
  • Ability to plan, prioritize, adapt and lead others through change, while achieving and maintaining business results for multiple projects.
  • Possess ability to influence business partners to achieve results.
  • Excellent verbal, presentation, and written skills
  1. Minimum educational level:
  • Bachelor's degree in textile, merchandising, business administration, supply chain management, or related discipline; MBA or advanced degree preferred
  • Minimum of 15 years work experience in merchandise sourcing, development and production
  • Minimum of 5 years in a senior leadership role


Interested in this role or in joining another part of the Gap Inc. Global Supply Chain Team?  Please visit our careers website www.gapinternationalsourcing.catsone.com/careers
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