About Gap Inc.’s Global Supply Chain & Product Operations

From cotton to customer, our Global Supply Chain and Product Operations organization is comprised of over 7,000 employees who source, make, and deliver Gap Inc.’s iconic American style. Our five brands – Gap, Old Navy, Banana Republic, Athleta and Intermix – retail in more than 90 countries across multiple channels including online, stores, outlet and franchise. Fiscal year 2016 net sales were 15.5 billion. As consumers continue to reinvent the interaction between customer and brand, Gap Inc. is transforming the way we bring product to market to better serve our technology-savvy, product obsessed, value conscious global customer base. From innovating at the component level with our factory and mill partners to driving new technological capabilities in merchandise and inventory planning, and developing a fast, flexible logistics and fulfillment network, Global Supply Chain and Product Operations is the heartbeat of Gap Inc.’s enterprise-wide evolution.

Sr. Director/Director , Supplier Development & COE

Location: Hong Kong, Hong Kong
Date Posted: 08-02-2017
Current Opportunity in Global Supply Chain
Why work anywhere else?
With more than 3,200 stores in North America, Europe and Asia, Gap Inc. operates some of the most recognized apparel brands in the world including Gap, Banana Republic and Old Navy. Our Global Supply Chain operations are critical because of the many touch points involved to successfully deliver our products from the visions of our designers and merchants to our customers. Our infrastructure enables the Sourcing and Logistics teams to more efficiently guide our products worldwide from “order to store” across our supply chain
We pride ourselves on working together, inspiring creativity and offering great fashion to our customers around the world.  Our dynamic, diverse culture celebrates our passion, commitment and integrity. We offer competitive benefits, global career opportunities and programs to help you grow with us. As we continue to grow in Asia, we have opportunities available to join our team.

Sr. Director/Director , Supplier Development & COE

This role will help to identify, evaluate and optimize the product operations at the regional/factory level. S/he will be accountable to evaluate factory existing infrastructure, state of current operations, improvements needed to drive continuous improvements and productivity growth to support our brand needs around responsive & sustainable cost.
This role is also responsible for establishing and optimizing vendor development function by providing broad direction and execution/improvement plans, work closely with Regional GMs., PQA & VD team to operationalize identified opportunities.
Additionally, this role will also manage the Process Improvement and Training & Assessment COE comprising of a small team focused on developing and review of guidelines/training materials  for process monitoring and capability evaluations of all regions as well as delivery of training to 3rd party inspection firms, PQA teams and other cross functional GIS teams.
Lastly, this role will as well identify, evaluate, develop and elevate the desired technical skill sets for the GIS teams and vendors/factory staff to enable them to perform their duties effectively while working through cross functional teams (PQA, VD etc.).

  • Evaluate and optimize product operations and drive continuous improvements at regional/factory level..
  • Responsible to identify, develop  and elevate the desired technical capability and skill sets amongst cross-functional teams (VD,factory staff,PQA)
  • Ensuring fit and quality of product is delivered in line with brand needs by partnering closely with internal and external teams and ability to work effectively in a highly matrixed environment
  • Maintain robust communication by building strong relationships with senior leadership, category leads, Country Managers/Regional GMs and regional PQA leaders to drive key initiatives, vendor performance and best practices.
  • Sits on the Global Quality leadership team
  • Leads and inspires functional teams to remain; product obsessed, customer-focused, innovative, fast-moving and team-oriented.

  • Optimization of product operations at the regional/factory level through evaluation of existing factory infrastructure and operations.
  • Drive continuous improvements and productivity growth in line with brand needs for responsive and sustainable cost.
  • Reduce cost and lead times of product through best practices implementation and maintenance within the production cycle
  • Establish and optimize vendor development function by assessing and building capability to embed process improvement.
  • Ensure consistency of VD processes and tools cross categories
  • Provide direction and execution support for improvement plans and  partnering with cross-functional teams (PQA,IE/Lean and VD) to operationalize opportunities
  • Identify, evaluate, develop and elevate the technical skill sets of GIS teams and vendor/factory staff 
  • Identify new training tools and training materials for both Gap internal staffs & external vendors/factories.  
  • Identify and advice improvements of monthly country quality performance metrics covering all process and initiatives.

  • Business Acumen- Experience in      quality assurance and/or factories preferably in buying office with strong knowledge of factory operations and manufacturing process
  • Collaboration- Proven ability to influence and make decisions cross-functionally in a matrix environment where speed and cultural sensitivity is crucial.
  • Problem Solver & Drive results- can proactively solve problems and effectively manage multiple challenges. can see a problem from multiple angles and provide viable, innovative options for resolution
  • Team Leadership- has successfully led teams (direct and dotted line reporting relationships).
  • Business Performance Improvement – proven track record of improvement based on fact-based analysis or benchmarking
  • Excellent Communicator - proven capability to communicate and present effectively in adaption to the audience needs.
  • Personal Leadership- demonstrated executive presence, presentation, influencing, and collaboration across a leadership team.
  • Change Leadership- experience leading with and without authority to influence others and drive decision-making and achieve desired service levels.
  • Talent Builder- proven track record of assessing, attracting, developing best-in-industry teams.

Interested in this role or in joining another part of the Gap Inc. Global Supply Chain Team?  Please visit our careers website www.gapinternationalsourcing.catsone.com/careers
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