About Gap Inc.’s Global Supply Chain & Product Operations

From cotton to customer, our Global Supply Chain and Product Operations organization is comprised of over 7,000 employees who source, make, and deliver Gap Inc.’s iconic American style. Our five brands – Gap, Old Navy, Banana Republic, Athleta and Intermix – retail in more than 90 countries across multiple channels including online, stores, outlet and franchise. Fiscal year 2016 net sales were 15.5 billion. As consumers continue to reinvent the interaction between customer and brand, Gap Inc. is transforming the way we bring product to market to better serve our technology-savvy, product obsessed, value conscious global customer base. From innovating at the component level with our factory and mill partners to driving new technological capabilities in merchandise and inventory planning, and developing a fast, flexible logistics and fulfillment network, Global Supply Chain and Product Operations is the heartbeat of Gap Inc.’s enterprise-wide evolution.

Merchandiser, Vendor Management (IPSS and Knits)

Location: Guatemala, Central America
Date Posted: 03-15-2017
Merchandiser, Vendor Management (IPSS and Knits)

General summary: 

About the Function: The Vendor Management (VM) team is accountable for global vendor/cross-functional/brand relationships, performance as per defined sourcing strategy, strategic capacity planning .The sub teams - Strategic Sourcing, Product Development and Vendor Development work in specialized operating model in order to facilitate more nimble sample development, drive value added activities & innovation and improve our responsive capability to service the business better.
About the Sub-Team: The Vendor Development team as a part of the VM team focuses on lean manufacturing processes and production and manages the production issues and helps develop the overall vendor capability.
About the Role: The Senior/Merchandiser Vendor Development VM will be responsible for execution of vendor development strategy, production activities at the vendor and facility level.  S/he would be responsible of tracking the processes and timely delivery to meet the RDC & the quality expectations. S/he would additionally work to ensure that all commercial decisions and standards are met.

Principle responsibilities:
  • Continuously improve and create internal and external processes and procedures
  • Execute strategic key vendor development strategy as requested by Hub including management of new vendor onboarding
  • Manage number of vendor facilities and new approvals
  • Work with Technical, QA and Mill management team to ensure all commercial decision and standards are met
  • Partner with Mill management, QA and technical teams to resolve fabric or quality issues
  • Manage bulk production tracking processes to meet RDC expectations
  • Track & manage embargo alert to ensure  timely delivery with quality products
  • Ensure fabric is up to standard and make sure they have gone through proper testing (WWD/P/S not applicable)
  • Negotiate with factories on major/critical order/production details, such as delivery date.
  • Facilitate Merchandiser to solve order tracking problems.
  • Be sensitive and alert proactively on high risk potential order problem to ensure production on track through regular production meeting and cc mail.
  • Provide recommendation on claim settlement options
  • Travel to vendor and factory locations to resolve production issues
  • Resolve issues within a timely manner while working to continuously improve and create internal and external processes and procedures
  • Review and evaluate vendor performance
Organization relationships:
Internal: Category function teams at Strategic Sourcing and Product Development
External: Vendors, Mills

Knowledge, skills & abilities:
  • Solid experience in factory management and factory development
  • Experience in sample development and with offshore production exposure is preferable
  • Proficient knowledge of manufacturing processes and innovative production management systems to influence vendor production efficiency
  • Good written & spoken English
  • Working experience in sizable garment buying office or trading company
  • A team player with good interpersonal and communication skills
  • Ability to manage, motivate and develop others
  • Strong planning and negotiation skills including the ability to influence at all levels
  • Strong problem solving and analytical skills
  • Excellent communication and presentation skills
  • Proficient in MS Office Suite

  • Higher Diploma or above in textile, merchandising, supply chain management, or related discipline
Physical Requirements:
  • Flexibility to travel to vendor and factory locations as required

Interested in this role or in joining another part of the Gap Inc. Global Supply Chain Team?  Please visit our careers website gapinternationalsourcing.catsone.com/careers
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